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Exam 77-884 : Microsoft Office Outlook 2010

Audience Profile

The core-level Microsoft Office Outlook 2010 user should be able to navigate Microsoft Office Outlook 2010 software at the feature and functional level. They should be familiar with and know how to use at least 80 percent of the features and capabilities of Microsoft Office Outlook 2010. The core-level user should be able to use Microsoft Office Outlook 2010 to create, edit, send/receive and manage all types of emails for a variety of purposes and situations. Users would include people from a wide variety of job roles from almost all areas of professional, student, and personal life.


To make the most of this learning experience, you should belong to one or more of the following groups:

  • Outlook 2003 users who are new to the Microsoft Office Ribbon interface but have completed the program ‘Introduction to Microsoft Office Fluent Interface’.
  • Outlook 2007 users who would like to explore Outlook 2010 and practice common tasks.
  • Users who are migrating from other message applications.

At the course completion

This course provides you with the skills and knowledge required to create, customize, and manage e-mail messaging and scheduling tasks in Microsoft Office Outlook 2010.

Topics covered in this course include:

  • Introducing Outlook 2010
  • Create and Respond to Messages
  • Create and Manage Appointments, Meeting Requests, Tasks, Notes, and Journal
  • Message Settings and Properties
  • E-mail Signature
  • Configure E-mail Accounts
  • Create Outlook Data File
  • Quick Steps and Quick Parts

Skills Measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope the objective by describing the types of skills and topics that may be tested for the objective. However, it is not an exhaustive list of skills and topics that could be included on the exam for a given skill area. You may be tested on other skills and topics related to the objective that are not explicitly listed here.

  • Managing the Outlook Environment
  • Creating and Formatting Item Content
  • Managing Email Messages
  • Managing Contacts
  • Managing Calendar Objects
  • Working with Tasks, Notes, and Journal Entries

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